Return policy

If you want to return your order for any reason, we're here to help!

To initiate the return process, you must contact us by email at within 7 days of receiving your merchandise and attach your invoice.

You can return your product and get:

  • A reusable credit for future new purchases or;

  • An exchange for a different product, at an equivalent or higher price with an outlay covering the difference.

Please consider the following exceptions that apply to our return policy:

  • Returned items must bear their labels and be in their original packaging;

  • Returned items must not have any visible signs of wear or use.

  • Items sold in promotion, will not be taken back.

Additional information :

  • Credit will be applied upon receipt of returned merchandise;

  • The exchange will be made following receipt of the returned merchandise;

  • The costs of returning by a carrier will be at your expense, unless you bring the goods yourself directly to our business;

  • Handling, re-stocking and depreciation charges of 20% of the value of the products may be charged.